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Your Pets Can Now Enjoy Virtual Vet Consultations on Pawlyclinic

by Voices Wellness 20 Oct 2021
Photo: Unsplash

Designed for a stress-free experience, teleconsultations are now available for your precious furkids.

A play on the word “polyclinic”, Pawlyclinic is a new online portal dedicated to virtual consultations, diagnostic tests, and medicine delivery for pets. With teleconsultations growing in popularity during the ongoing pandemic, it seemed only natural that this trend would extend to our furry friends.

Most pet owners would agree that bringing their furkids to the vet can be a challenge, from having to coax them into the carrier to ensure they don’t feel uncomfortable at the clinic and start running about. With that in mind, the portal aims to offer a stress-free way for owners to have their pets’ conditions assessed from the comfort of home.

On the site, users can find a vet by searching for one according to specialty, availability, and experience. Then, they’ll be able to select a date and time slot according to their convenience. To book an appointment, they’ll have to upload reports and images of their pet, before paying online to confirm. For owners who’re anxious about their pets or dealing with an emergency like vomiting, there’s also an “Instant Care” option for them to see a vet immediately via a video call. This can help owners assess if the pets need immediate attention or can wait till the next day.


Alternatively, if a pet’s condition is unsuitable for teleconsultation, they can be referred for in-clinic care and have the fee offset against the total in-clinic bill. Currently, remote veterinary care is available for a wide range of animals, including cats, dogs, hamsters, rabbits, and even horses, with health concerns running the gamut from parasite prevention to respiratory issues.

While exotic pets like ferrets and sugar gliders are listed, they’re not considered legal in Singapore. Owners calling in from aboard will soon have access to this portal. Users wondering about the legitimacy of the site can be assured that it lists experienced vets from Spring Veterinary Care, The Pet Doctors, West Coast Vetcare, Amber Vet, Gaia Veterinary Centre, and more, alongside individual vets.

Medicine will be delivered on the same day for vet calls made between 7 a.m. and 7.30 p.m. if not, the next day. Prices range from S$34 to S$60, not including medicine and diagnostic tests. Late-night calls between 9 p.m. and 7 a.m. also come with a 50 percent surcharge.

More information here.

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